Refund Policy
Last updated: 2026-10-24
We want billing to be simple and fair. This policy explains when fees for allslips can be refunded.
1. Monthly plans
You can cancel at any time. Cancellation takes effect at the end of the current billing month, and you will not be charged for following months.
Fees for a month that has already started are not refunded or prorated.
2. Top-up packs
Top-up packs are added to your allowance immediately and are non-refundable once purchased, except as described below.
3. Billing errors
If you were charged twice, charged the wrong amount, or could not use the Service for a significant period because of a problem on our side, we will refund or credit the affected amount.
4. How to request a refund
Email contact@allslips.com within 14 days of the charge with your business name and invoice number. We reply within 5 business days. Approved refunds are returned to the original payment method within 10 business days.